If the website is lagging, working slowly, or you've encountered any other similar issues, we can recommend a few useful steps to fix everything:
- Check your Internet connection
- Log out and log back in
- Clear your browser's cookies and cache
- Try using a different browser or device
If these recommendations don't work, don't hesitate to contact our Customer Care team - we'll be happy to help!
You can reach out to us by going to 👤 your profile and then selecting Settings, FAQ, or Contact us. From there, you can either open a 💬 chat or send us an ✉️ email through the contact form in the Contact us section
When contacting us, it would be highly appreciated if you could provide the following details:
- Your operating system (e.g., Windows, Ubuntu, macOS, etc.)
- Your browser (e.g., Google Chrome 11.0, Edge 6.1, etc.)
- Connection type (e.g., cable, Wi-Fi, etc.)
- A screenshot of the issue. Check out this guide to learn how to take a screenshot on any device